Wouldn't it be great to become proactive for your patients and initiate a conversation about what you and your team do to protect their health? Here are some ideas:
If you have a blog, website, e-mail blast for patients, or a fan page, share a few facts regarding infection control in your practice. I'm not saying fire hose them with this enticing information; make it enlightening. Take one subject at a time and write about it, or better yet do a video blog for each! This is a great opportunity to engage and interact with your patients!
Inform your patients about how your office tackles infection control. In our practice, our team practices 5 infection control steps:
- Barrier protection, gloves, masks, eyewear, surfaces
- Surface disinfection
- Instrumentdisinfection and sterilization
- Sterilization frequency and monitoring
- Disposal of sharps
Be proud of your legal scope of practice no matter what position you hold in the practice. Your patients deserve to know if IV sedation or anesthetic can legally be administrated by anyone else other than the dentist. Even if you are a trained on the job professional, you are responsible for sharing all information of what you are legally and professionally able to provide each patient. Display your license and additional credentials for others to see. If you earned it and provide the service ethically within it, then show it!
Our patients deserve to know the standards set by CDC and ADA to protect their health and ours. Come from the mindset that we get to continuously nurture relationships while delivering optimum care. Infection control goes beyond the smile!
Anastasia challenges dental professionals to continually raise the standard of patient care. She is an author in several dental industry publications and is published as an oral health source for numerous online consumer-based sites. Her weekly video blog on YouTube; Anastasia's Hump Day Happenings answers questions from the general public on oral health topics. She connects with dental professionals on her Facebook page as well. Anastasia is a spokesperson, independent consultant, working with several companies to develop website content, social media presence, continuing education programs and in-office training for dental hygiene departments on product integration with team communication.