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  • Samantha Negraval

    You know the saying “don’t put all your eggs in one basket.” It definitely applies to storage of patient data. Let’s say basket No. 1 is the local server. Storing all your patient data here without cloud backup poses a significant risk in the event of theft, flood, fire or other natural event. There’s also the risk of human error if you forget...

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  • Samantha Negraval

    Have you ever invested in a new gadget and thought, “Now what?” That’s the feeling I had recently when I purchased a high-tech digital camera. I imagine that’s also the feeling for dental office employees who use Dentrix practice management software daily. The software has so many functions and features, and you start to wonder if you’re getting...

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  • Julie Cullen

    Several years ago, I attended a practice management retreat for dentists. As you know, I’m not a dentist, but I was invited as a member of the dental media to sit in. The event, which took place at a pretty cool and funky resort over a couple of days, included presentations, teambuilding exercises, and personal development activities. Much of...

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  • Samantha Negraval

    When it comes to choosing software for automated patient communication, there are lots of factors to consider, including whether they offer innovative features that save your front desk time. But one of the most important (and often overlooked) factors is the quality of their customer service—and whether you’re truly given the personalized...

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  • Samantha Negraval

    There are whitepapers that provide a case study or example that may or may not be useful, and then there are whitepapers that are encompassing, helpful resources that answer questions and dispel misconceptions. The whitepaper “8 Things to Think About When Considering Multi-Location Expansion,” sponsored by XLDent, falls into the latter group....

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  • David Broom

    Bad habits: we all have them. But that doesn’t mean we can’t overcome them. This is certainly true for network security habits in dental practices. Using unsecured Wi-Fi to handle sensitive data? Not securing your physical server? Not changing your network passwords? Every day that passes where you don’t change these habits is a day you’re...

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