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  • Allison Walker

    eServices are the new normal. Dental patients are people, and they use automated services in many aspects of their lives, so naturally they expect to at their physician’s and dentist’s offices now as well. They expect workflows to be simpler, faster, and intuitive, which is why adding electronic modules to your practice management software makes...

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  • Allison Walker

    It is a given that workflow and patient education are both improved by a smoothly operating practice management system that seamlessly integrates diagnostic technology as well as patient records. With its Dentrix Connected program, Dentrix helps technology companies integrate their products and share data with Dentrix to enhance digital...

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  • Allison Walker

    The leading reason why technologies fail is inadequate training, according to Dr. Lou Shuman, president and CEO of Cellerant Consulting Group. With training being such a critical component to the successful (and safe) use of technology, it is necessary to devote enough time, stay committed to the training, and develop a plan to ensure that users...

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  • Samantha Negraval

    Hurricane Sandy hit the New Jersey coast on Oct. 29, 2012 and devastated the coastal areas of New Jersey and New York. I remember city streets, tunnels, and buildings being flooded, including the lobby of the building where I was recently hired to work in my first editorial role. For many New Jerseyans, seeing images of Hurricane Harvey and...

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  • Allison Walker

    In a recent survey, both dentists and office managers indicated that no-shows and last-minute cancellations are one of their biggest challenges in terms of productivity and efficiency. To help, Lighthouse 360 has created a new eBook called “The 7 Secrets to Solve Last-Minute Cancellations” that’s available as a free download for dental...

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  • Allison Walker

    It’s long been said that dentists are not the best business owners/leaders, that they are better at being clinicians. This seems to have changed quite a bit in the last decade or so for dentists who enjoy balancing practicing dentistry with being more entrepreneurial. This trend has been possible in part due to a lot of support for practice...

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