PRODUCT FAMILY

Zen

3 Customer Reviews
Product Description
Zen by DenMat is a cordless prophy system that can be activated by a wireless rheostat foot pedal or using convenient controls on the handpiece, eliminating cord clutter. Zen puts the clinician in charge of hand and body position, allowing freedom of movement and comfort. Zen’s lightweight yet powerful ergonomic handpiece was designed to reduce fatigue and “pinch.” Infection control is easy with autoclavable barrier shells and disposable, latex-free angles.

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Customer Reviews

Rating Breakdown(2.67 average)
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Poor Customer Service
Recently our employer passed away. I contacted Denmat, since they have taken over Zila to return 4 unopened boxes of the Zen disposable prophy angles. These were purchased in June only to be told they do not allow returns older than 30 days. We were told in the "rare" event Denmat would allow the return, there would be a 50% restocking fee!! And, only on a Denmat Company credit!! Wow, so much for customer service. Thanks for nothing Denmat-- All potential clients need to be AWARE.
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Good luck!
While the idea is great & I loved using the prophy angle for the short time it worked. There seems to be a huge problem with workmanship. In the short time I had it (3months on Pedo patients only) the plastic fractured. Zila promised a new replacement 3.5 months later I was told Zila no longer manufactures this product & warranty was changed.I was not notified because "I was not high on the priority list There are many more offices waiting for replacements".Poor customer service & lack of ethics , I will never purchase from this company again! I wish I had known the history of problems this handpiece had prior to purchase. Thanks Kristina Curtis For such poor customer service it reminds me how miserable one must be to have the job you do & to have to work for such a company!
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Zen cordless polisher
I use three of these in my offices. They are wonderful. I am interested in buying one or two more.
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