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Favorite Features of Centrix’s LolliCaine

Favorite Features of Centrix’s LolliCaine

Favorite Features of Centrix’s LolliCaine

Lollicaine Flavors in lollipop form Because interacting with others in indoor spaces can increase the risk of transmitting COVID-19, patients are more uneasy than usual in the dental chair. Add the fear of injections, and they’re ready to race out the door the moment their appointment is over. For invasive procedures, dental teams need an effective topical anesthetic on hand that is fast, effective, and good tasting to minimize patient discomfort and enhance their experience in the dental office.

Designed to provide fast, temporary relief, Centrix’s LolliCaine is a 20% benzocaine gel indicated for periodontal curettage, local injections, scaling, root planing, and other dental procedures. It earned a DPS Best Product 2020 rating; here is what the evaluators said regarding this anesthetic’s desensitizing ability, range of flavors, packaging, and application.

1. Desensitizing Ability

“LolliCaine made initial needle penetration more comfortable; injections were more tolerable, especially infiltrations.” -Dr. Charles Liu

The 20% benzocaine in LolliCaine reversibly blocks nerve conduction by targeting free nerve endings in the mucosa, thereby producing temporary loss of sensation. LolliCaine’s rapid onset and long duration (up to 15 minutes) provides fast and long working time.

2. Flavors

“It was accepted well by patients, who commented on the great flavor.” -Donna Grzegorek, RDH

LolliCaine is available in 4 patient-pleasing flavors: bubble gum, cherry, mint, and pina colada. With no bitter aftertaste, our evaluators received an overall positive response from their patients.

3. Packaging & Ease of Application

“This topical stayed where I put it and didn’t run around in the patient’s mouth.” -Dr. Michael Solmnicki

LolliCaine stays where it is placed. The unit-dose LolliPack (0.3 mL), which is ideal to send home with patients, also helps reduce the potential of cross-contamination in the practice. It is also available in a 1-oz LolliJar, which hygienist and DPS evaluator Kimberly Moore said contained “the perfect amount of product.”

Tis the season of special offers.
Buy 3 LolliCaine packs—either unit-dose packs or 1-oz. jars—and get a fourth one free.


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Opalescence: Whitening Smiles for 30 Years

Opalescence: Whitening Smiles for 30 Years

Opalescence: Whitening Smiles for 30 Years

I’m not sure if we should say “Happy Birthday” or “Happy Anniversary”, but, either way, it’s time to celebrate that Ultradent’s Opalescence tooth whitening systems have been beautifying smiles for 30 years! Happy Birth-versary, Opalescence!

Opalescence whitening 30 year celebration

A popular professional whitening solution that has certainly made a dent in the whitening market, the Opalescence product family includes 3 convenient solutions to meet all patient needs. When your patients are on the move, Opalescence Go prefilled whitening trays are convenient to use anytime – at home, in the car, on vacation, or anywhere else. With custom-made trays, Opalescence PF take-home gel is ideal for whitening at home and comes in 5 concentrations for flexible treatment. For professional application while a patient is in the dental chair, Opalescence Boost in-office whitening provides a whiter smile fast.

opal whitening

Ready, Set, Go!

Recommended by Dental Product Shopper evaluators, Opalescence Go prefilled whitening trays combine professional strength teeth whitening with the convenience of being able to whiten anywhere at anytime. The prefilled UltraFit tray is ready to use right out of the box with no impressions or molds required, and the tray easily conforms to any smile. With 2 flavors (melon or mint) and 2 concentrations (10% or 15% hydrogen peroxide), Opalescence Go is a convenient, fast, effective way to whiten teeth.

When DPS asked David Buchina, DMD, to tell us about his experiences with Opalescence Go, he said, “It is as close to an ideal system as it gets: quick, efficient, self-contained, easy to use, and minimal side-effects.” Commenting that the one-size-fits-all tray fits relatively well, Dr. Robert Gurmankin called Opalescence Go “much better than white strips or a generic tray that a patient would fill with gel.” He said Go is ideal for patients who want brighter teeth without doing in-office whitening.

Customized At-Home Convenience

opalescence boostWith a customized whitening tray tailored to fit each person’s mouth, Opalescence PF take-home whitening provides a professional teeth whitening experience in the comfort of your patient’s own home. Specially formulated with PF (potassium nitrate and fluoride) for patient comfort, Opalescence PF comes in 3 flavors (regular, melon or mint) and 5 concentrations (10%, 15%, 20%, 35%, and 45%), with wear times ranging from 15 minutes a day to overnight. Click here to watch a video on how to use Opalescence PF.

Professional and Fast

Another DPS Recommended Product, Opalescence Boost is an in-office professional 40% hydrogen peroxide gel that provides brighter, whiter teeth after about an hour in the dental chair. Because it’s chemically activated, it does not require a special light, and the unique double syringe activates the formula just before application, ensuring that each dose is fresh and effective.

After using Boost “on a grey tetracycline stain with surprisingly good results”, Dr. Peter Auster said the patient “was pleased with the ease of use and results.” Noting that his patients were pleased with the amount of color change after receiving treatment with Opalescence Boost, J. Brian Porsch, DDS said, “The shade was remarkably brighter and easy for them to see.”

Opal Toothpaste

opalescence birthday In addition to the 3 tooth whitening systems, Ultradent offers an Opalescence whitening toothpaste in 2 different formulas, original and sensitivity relief, along with a few other specialty products like a whitener for aligners and another whitening formula for endodontically treated teeth.

Check out Ultradent’s own blog that features Opalescence testimonials from all corners of the dental world – from patients, dentists, hygienists, dental assistants, editors, and publications.


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Gum Disease & the Oral-Systemic Link: What Your Patients Should Know

Gum Disease & the Oral-Systemic Link: What Your Patients Should Know

Gum Disease & the Oral-Systemic Link: What Your Patients Should Know

Most patients would agree with you that good oral health is a worthy goal in and of itself. But what many of them may not know is that the benefits of taking care of their teeth and gums extends well beyond the oral cavity. This notion is not new—in fact, its origins can be traced to the late 19th century when researchers first posited that bacteria in the mouth could cause health problems throughout the body. Modern scientific research continues to support this oral-systemic connection with mounting evidence that maintaining a healthy mouth is essential to overall health.

Making the Connection

systematic links bodyOur present understanding of the oral-systemic connection is grounded in a 2000 report issued by the U.S. Surgeon General. In this report, the Surgeon General formally acknowledged the association between periodontal disease and cardiovascular disease and diabetes, as well as adverse pregnancy outcomes such as preterm births and low birthweight. Though the document concluded that “oral health is integral to general health,” it stated that it was unclear whether oral diseases like periodontitis explicitly cause systemic issues and, if so, how exactly this occurs. In 2006, a series of articles published by the Journal of the American Dental Association (JADA) supported the Surgeon General’s findings while adding pneumonia to the list of illnesses linked to oral health. Since these publications, further studies have concluded that conditions as varied as respiratory disease, colorectal cancer, and even Alzheimer’s disease may have roots in the oral condition.

Experts hypothesize that two mechanisms may explain the oral-systemic connection. One is that chronic inflammation in the oral cavity caused by gum disease may increase inflammatory markers in the bloodstream, adding to the body’s overall inflammatory response or general burden of disease. Alternatively, disease-causing bacteria living in the mouth could break free of their biofilm clusters and travel through the bloodstream. This phenomenon, known as bacteremia, enables infectious pathogens to “seed” distant sites within the body and spur systemic illness.

The Case for Treatment

Regardless of the mechanism of transmission, it’s important for patients to understand that good oral health can benefit their overall health. And that leads to discussion of tools like Perio Trays® by Perio Protect®, which can help to make that goal more attainable than ever. Designed for easy at-home care between office visits, Perio Trays provide patients with a safe, strong, and sustainable way to take control of their oral health while simultaneously reducing the risk of disease elsewhere in the body.

The Perio Protect Method® works by delivering a 1.7% concentration of bacteria-fighting hydrogen peroxide directly into periodontal pockets as deep as 9mm. In as little as 10 minutes, the gel gently debrides and cleans the affected area of disease-causing bacteria. This process also generates a localized, oxygen-rich environment, modifying the ecology below the gums to promote a healthy bacterial balance and host healing.

Studies show that the Perio Protect Method reduces the presence of the most damaging oral pathogens by up to 90%, and patients who use Perio Trays can expect a range of benefits including less bleeding upon probing, reduced pocket depth, whiter teeth, and fresher breath. The Perio Protect Method offers patients an easy-to-use, exceptionally effective defense against oral and systemic disease, all while minimizing or eliminating the need for invasive therapies and potentially harmful antibiotics.

To learn more about the Perio Protect Method and how it can help your patients achieve better oral and overall health, visit Perio Protect’s website.

Selected References

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4 Reasons Why Hardware-as-a-Service is the Logical Choice for Dental Practices

4 Reasons Why Hardware-as-a-Service is the Logical Choice for Dental Practices

4 Reasons Why Hardware-as-a-Service is the Logical Choice for Dental Practices

Omnicore TechCentral by HSWith experience come valuable lessons. At one time, our software engineering team at TechCentral by Henry Schein One put a lot of effort into carefully choosing and bundling IT hardware for our dental practice customers. Unfortunately, even though we always picked the devices that were correct for the practice needs, some customers would figuratively “tear apart” our selections in price-driven reasoning. We did not want these customers to feel like they were being nickeled and dimed, so we reimagined our hardware-as-a-service (HaaS) offering to be simpler and more streamlined. This eventually led us to Omnicore, our “network-in-a-box” solution.

Fully managed and licensed for the specific needs of the digital dental practice, Omnicore includes all of the vital components practices need for a reliable, secure IT infrastructure. Omnicore’s predictable monthly cost includes:

  • •Commercial grade network server
    •Secure wireless network (for your customers and your practice)
    •Business grade firewall
    •Uninterruptable power supply
    •Remote network access
    •Local and cloud backup
    •…and TechCentral’s world-class customer support

Active monitoring and maintenance is included in the Omnicore subscription, so there aren’t any additional charges for normal service on the system, saving your budget while giving you peace of mind.

The most popular Omnicore add-on is the inclusion of endpoints (workstations) management. This ensures the practice’s workstation technology, the primary interface to digital dentistry, is current and compatible with the office’s digital technology (like 3D imaging).

There are important distinctions between Omnicore’s operating expense model, in which TechCentral leases the equipment to the dental practice, compared to the standard capital expenditure model, in which practices must purchase the IT equipment and shoulder the responsibility of monitoring the equipment, patching the software, and maintaining the hardware.

The following 4 reasons highlight why the HaaS model is attractive to dental practices:

1. Prioritized User Experience   

While routine maintenance happens automatically, there are often situations that require a custom solution. With Omnicore, TechCentral owns the assets and actively participates in the end-user experience. We have an entire team dedicated to handling special requests for the customer. For example, some customers will sign up for a 2D service package only to find out that they need more memory and a better graphics card for a new 3D digital imaging unit they want to bring online. After a call to customer service, we can take care of adding that capability to the network for them.

2. No Warranty Worries

The Omnicore platform includes warranty on all the centralized equipment provided with the system. TechCentral’s all-inclusive, worry-free approach is a better deal compared to what a small IT company might offer. A local IT company probably does not specialize in dentistry and will bill for ad-hoc maintenance on practice-owned equipment that is out of warranty. Also, if you choose to purchase the additional end-point protection plan for your workstations, you will get the same active monitoring, management, updates, and antivirus protection that you get with your network hardware, ensuring that your entire network is protected end-to-end.

3. Rapid Installation, Remote Management

Unlike local IT companies with limited resources, TechCentral has a national presence and can deploy field teams for installations nationwide. Physical delivery and installation of the Omnicore asset time varies, but may be completed in just 1 day depending upon the size and complexity of your practice software and digital technologies. It may take just another half-day for the Remote Assist team to get the customer online with their practice management system and imaging software. Generally speaking, our remote management capabilities are highly efficient and minimize disruption to your workday.

4. Unparalleled Security Backed Up by National Company

TechCentral Omnicore Support TechniciansSecurity doesn’t start with things we all know and love, like anti-virus software—it starts with data backup. With Omnicore, data is stored locally on the server, backed up with network-attached storage, and securely replicated in the cloud. A redundant cloud copy is also stored at another secure data center.

The other critical layer of security is the firewall. Firewalls provide protection against outside cyber attackers by shielding your network from malicious or unnecessary network traffic. Firewalls can also prevent malicious software from accessing your network via the internet. Omnicore comes with a firewall that we will custom configure and manage for your practice.

Beyond the enterprise-grade security stack, TechCentral manages antivirus and operating system updates for the servers and workstations. For example, if customers own their own equipment, they may simply hit the “update all” button. However, as recently reported, some Windows updates are causing system crashes.1 TechCentral actually has a dedicated team that tests updates and backups on internal devices to minimize problems on the customer’s end.

Finally, to make sure we’re doing everything we can to protect our customers, TechCentral is subject to internal security audits conducted by a third party. We’re not just an IT provider; we’re part of Henry Schein One, a company focused specifically on dentistry and dedicated to protecting our customers.

Parting Thoughts

While the landscape of technology has definitely changed, the idea of IT from a customer’s perspective has not. Dentists and their teams don’t want IT problems; they just want to do their jobs. You have enough to worry about running your practice and providing patient care. You shouldn’t have to worry about a technology stack that’s out of sight in the utility room, nor should you worry about budgetary surprises or unexpected IT expenditures. Omnicore, and more broadly HaaS, is the ideal solution that provides the peace of mind you deserve.

To find out if Omnicore is right for your practice, request a free technology assessment by either visiting or calling TechCentral at 844.206.1228. TechCentral can perform a remote assessment to determine if Omnicore is right for you.

About Donovan Gregg

Donovan Gregg, TechCentral Senior Staff Software Engineer, is a technology enthusiast that has worked in the IT industry for nearly 20 years, including over a decade at Henry Schein TechCentral. He has an unquenchable thirst for knowledge in all things related to technology from quantum computing to circuit engineering and flying FPV drones. Donovan has been an integral part of managing valuable relationships with various large software and hardware companies to vet out the most ideal IT solutions for the unique needs of the dental market.

Cited reference:

This article is paid for by Henry Schein One TechCentral. Certain components of the products or services described above are provided by third parties. Henry Schein One LLC. and its affiliates are not responsible for, and expressly disclaim, all liability for damages of any kind arising out of the use of those third-party products or services.

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When Patients Refuse to Floss, Recommend Go-Betweens Cleaners

When Patients Refuse to Floss, Recommend Go-Betweens Cleaners

When Patients Refuse to Floss, Recommend Go-Betweens Cleaners

Proxabrush Go-Between teeth cleaners from sunstarIf there’s one fact hygienists know better than anyone, it’s that there’s no such thing as a one-size-fits-all home care routine. While patients often have good intentions concerning their oral care, their tried-and-true methods for teeth cleaning may fall short. So, it falls on hygienists to recommend the best products for brushing, flossing­, and everything in between—with the ultimate goal of keeping decay and periodontal issues at bay.

Part of Sunstar’s growing GUM family of between-teeth products, GUM Go-Betweens Proxabrush Cleaners help patients remove plaque and buildup from hard-to-reach areas. Available in 6 sizes to accommodate patients with healthy gingiva and tight contacts, as well as those with larger embrasures and gingival issues, the cleaners feature a brush head with unique triangular-shaped bristles that help remove more plaque than conventional round bristles.

“I was able to use it on everyone due to the diversity in sizes,” noted Jenna Hebert, RDH, while hygienist Cynthia Sanderson feels that Go-Betweens are a great tool for noncompliant patients or the elderly.

A Simple Routine for Every Patient

GUM Proxabrush go betweensTo combat the slippery hands and hard-to-reach feeling that are often associated with flossing (or lack thereof), Go-Betweens Proxabrush Cleaners feature a nonslip handle and bendable neck that allow patients to easily reach the back of their mouths, while an antibacterial coating on the nylon bristles keeps the brush clean and hygienic between uses.

A truly universal solution for between-teeth cleaning, Go-Betweens Proxabrush Cleaners are ideal for patients with healthy gingiva, restorations, orthodontics, as well as those who struggle with flossing or flat out refuse to do so.

Still not convinced?  Here’s 4 reasons to start recommending GUM Go-Betweens Proxabrush Cleaners to your patients:

1. Available in 6 convenient sizes: ultra tight tapered, tight tapered, moderate tapered, wide tapered, mocrotight, and extra wide
2. Triangular-shaped bristles help remove more plaque than conventional round bristles
3. Cleans posterior teeth easily thanks to a bendable neck and nonslip grip
4. Bristles coated with an antibacterial agent to keep the brush clean between uses

For more information on Sunstar’s GUM line of between-teeth cleaning solutions, including GUM Soft-Picks, GUM Comfort Slide Flossers, and GUM Technique Deep Clean Toothbrushes, click here.

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Lower Your Dose to Elevate Your Patient Care

Lower Your Dose to Elevate Your Patient Care

Lower Your Dose to Elevate Your Patient Care

There’s no shortage of dental technology within our reach that claims to be game changing, groundbreaking, and ready to transform our patient care in infinite ways. While it may be wise to take these claims with a grain (or a shaker) of salt, there are several digital tools that do live up to their hype, such as 3D CBCT imaging.

Introduced to the dental community in the early 2000s, cone beam imaging systems have had a profound impact on diagnosis, treatment planning, and clinical outcomes—not just for specialists and oral surgeons, but for general practitioners, too. The shift to 3D imaging also has ushered in a change in radiation dose—not unlike the switch from film to digital x-rays—in part due to imaging manufacturers like Planmeca that have been hard at work creating protocols to make acquiring 3D images for virtually every case scenario a no-brainer.

Leading the Low-Dose Imaging Charge

Planmeca Ultra Low DoseThe dedicated folks who head up Planmeca’s research and development team created Planmeca Ultra Low Dose (ULD) technology, which produces a dramatically lower patient radiation dose without compromising image quality. In fact, in a recent clinical study conducted by the University of North Carolina at Chapel Hill School of Dentistry and the University of Helinski in Finland, an average reduction in dose of 77% was achieved using Planmeca ULD protocols compared to standard protocols. Amazingly, the study found that there was no statistical reduction in image quality between the Planmeca ULD and standard protocols.

In a nutshell, this means that clinicians can take a 3D image with the Planmeca ProMax 3D Mid using the same radiation levels as a traditional 2D x-ray.

Planmeca Ultra Low Dose Technology video

Watch this quick video to find out more about Planmeca’s commitment to Ultra Low Dose technology.

This paves the way for practices to use 3D imaging on a more routine basis—for example, when evaluating new patients or treating those who present with pain or discomfort. For these cases in particular, the worst-case scenario for both patient and practitioner is an inconclusive diagnosis that forces the clinician to either put a watch on the area or refer the patient out to a specialist, where they will likely undergo more radiation.

“One of the reasons I purchased a Planmeca CBCT unit was the low dose technology,” shared Dr. Michael Young, a general practitioner in Michigan who has been using CBCT technology in his practice the past 5 years. “I called my rep and asked for the dose information on my Planmeca ProMax 3D Classic. What I learned really opened my eyes. By using Planmeca’s Ultra Low Dose technology, I can take a 5 x 5 limited view of the area of concern, which delivers the same or low patient radiation compared to the 2D periapical, and we can make an accurate diagnosis right away. This became my ‘3D PA,’ and I follow this imaging protocol when a patient comes in with discomfort. It’s been incredible.”

Early Diagnosis Elevates Patient Care

The shift from 2D to 3D periapical x-rays, in particular, has been transformative for Dr. Young—allowing him to make a much earlier diagnosis and provide treatment sooner, instead of sending the patient home and asking them to return if their symptoms worsen. This has inevitably led to less bony deconstruction and tooth loss for Dr. Young’s patients, while elevating the quality of care they receive in his hands.

normal radiation image vs. planmeca ultra low dose

“While most CBCT manufacturers tout low dose imaging, none can produce images like Planmeca,” Dr. Young concluded.

Click here to learn more about Planmeca Ultra Low Dose imaging protocol and how it can be a game-changer for general dentists.

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Liz Nies, RDH - A 'Dental Practice Hero' in the Fight Against Periodontal Disease

Liz Nies, RDH - A 'Dental Practice Hero' in the Fight Against Periodontal Disease

Liz Nies, RDH - A 'Dental Practice Hero' in the Fight Against Periodontal Disease

How do you speak to your patients about periodontal disease?

Liz Nies, RDH, a dental practice heroLet’s face it, every hygienist on the planet could talk about everything they know about periodontal disease 24/7. I like to keep it simple. The patient willingly comes into the office and most of the time confesses to not flossing when they sit down. Yet, they are in the office because they want to keep their teeth. Then they want them white, and they want to have fresh breath. I can work with that. I always incorporate what the patient wants and what they need to help them get healthy. One of the most valuable questions on a patient’s health questionnaire is, “When was your last physical or medical exam?” If it is 18 months or less, I always smile. It is a key indicator to me that the patient, on some level, is preventative minded. They will know their cholesterol, A1C, LDL blood pressure, weight, etc. Next, I look at their risk factors that periodontal disease may exacerbate, especially diabetes and cardiovascular disease. They have been schooled by their medical doctor on what they need to do to get these diseases under control or risk death! They know their numbers; I can work with that. My third health question, which is often overlooked, is the family history of disease. This is a vital piece of information, especially for a patient who is very healthy. Chances are that a close family member has had a heart attack, diabetes, dementia, cancer, etc. This adds a level of emotional buy-in when we are presenting our treatment. Back to the numbers.

Everyone knows that, if they bleed, it is not normal. Pink in the sink is not normal. I focus on bleeding points. When I am perio charting a patient, I say my pocket depths out loud, even if I am doing it alone. I say the word “bleeding.” I want them to hear it. My baseline is if it’s 10 bleeding sites or more, we need to do something different. When I am done, I sit the patient up and ask them, “I called out a lot of bleeding points, didn’t I?” They usually say yes. I continue, “It has been my experience that anyone who has 10 bleeding sites or more has inflammation of the gums or gingivitis.” I will tie in any risk factors or family history risk factors from the health questionnaire to assist them in making the connection between inflammation in their mouth connecting with inflammation in their body. What we have been doing in the past is just not working. We need to take action so that, not only can we prevent your inflammation in your mouth getting worse, but we can also free up your immune system to fight inflammation elsewhere in your body. Think of your immune system like the battery in your car. If you got into the car and did not turn the key to start the engine, but turned on the lights, the radio, air conditioner, etc, all those things will drain that battery. This may cause you to need a jump-start to get the car going. Think of your immune system as that battery. If your immune system must focus on the inflammation in your mouth, it has less power to focus on your medical disease.

What obstacles do you face in getting patients to agree to treatment and how do you overcome them?

Not covered by insurance is the big one, or money. This is a default statement. We all know what it is like to struggle financially. If you don’t have your health, you don’t have much. I focus on what is important. They came in the door because, on some level, they wanted to keep their teeth. Keep the focus there. I lay out a plan that will give them just that. Whether it is a prophy or SRP, I will tie treatment plan presentation into what that patient wants, which in this case is to keep their teeth. The truth is if we really want something, we can figure out how to pay for it. Third-party financing is always a great way to assist the patient in moving forward. Regarding a patient’s insurance and not covering the full cost to keep their teeth, I keep it real. I say, “Your insurance is a benefit that is offered through your employer. They purchased that plan for you. It is designed to assist you in keeping your teeth and not designed to cover all the cost.” I always focus on the positive as to what is covered and show them that the amount left is just a portion of the total cost. Most patients know their medical insurance does not cover everything, so why should dental insurance be any different?

How do you incorporate the Perio Protect Method in your treatment protocols? 

I have been a fan of Perio Protect from the first moment I heard about it at a CareerFusion meeting. Tanya Dunlap was at that meeting and, once she explained it to me, I said, “Where have you been all my life!” As a clinician, I was frustrated that my patients could not maintain the level of health I wanted them to have. They were loyal. They had the electric toothbrush, oral irrigator, interdental cleaners and floss. They swore they were using them correctly, yet they still showed up to their appointments with bleeding, inflammation and pocketing. I liked the results I would get from localized antibiotics, but I did not like that I had to place in multiple pockets multiple times. This tray treated the entire arch! It was simple. Create an oxygen-rich environment deep under the gums everyday, allowing the aerobic bacteria to thrive! Only 10-15 minutes a day, and it can be done while you’re doing something else like a shower! Bonus: It whitens your teeth without sensitivity and gives you fresh breath. It was the trifecta! Healthier mouth, whiter teeth and fresher breath.

Our immune systems love oxygen. Our white blood cells (macrophages) just function better in an oxygen environment. Perio Protect creates an oxygen-rich environment in a pocket 3 to 9 mm deep. Now those macrophages can really get that infection under control. The trays hold oxygen under pressure. Periodontal disease is considered a chronic wound. If you got someone’s periodontal disease out of their mouth and gathered all their pockets together and it involves 10 to 20 sites or more, that chronic wound could be the size of the palm of your hand. If you had that size wound elsewhere on your body, your medical doctor would refer you to a chronic wound center. They chronic wound center would begin hyperbaric chamber therapy, which is 2 hours everyday for 6 weeks. They hold oxygen under pressure to kill the bacteria causing your infection. On a very small scale, the Perio Protect Method works very similarly. The trays hold peroxide-releasing oxygen under pressure to kill the bacteria causing your infection. It will also whiten your teeth and freshen your breath, which is what patients want. If you’re talking about what they want, they pay closer attention and ask questions which allows them to say yes to treatment.

We all have patients who just hate to have their teeth scaled. The more tenacious the deposit, the more lateral pressure we apply. Scraping the metal instrument along the root surface and dental tubules can be quite uncomfortable. For this patient, I know they want more comfortable and faster “cleanings.” That is another side effect of the perio trays. The perio gel will soften a deposit that has already formed on the teeth. It breaks apart the protein structure lattice of the calculus. It will make it softer, so it comes off the tooth much easier—more comfortable for the patient and less work for me! In addition, when they come in for their next preventative care visit, they will have less plaque and less calculus, thus easier cleaning appointments.

The easiest explanation I have for patients to understand the benefits of the Perio Protect Method is: “You have bacteria under your gums—you call it plaque, we call it biofilm, which is keeping your gums infected. Even if you had the best homecare technique and did everything right, there is not a homecare tool that gets all of it. Some of it is left behind, keeping your gums infected. We now have a prescription tray that is comfortable to wear, it will transform your plaque from unhealthy to healthy and you only wear it 15 minutes a day. It will also whiten your teeth and give you fresh breath, would you like to know more?” I have photos that help me for the visual learner.

Perio Protect just fits into my philosophy of treatment for my patients. It gives them what they want and what they need.


Liz Nies has 35 years of experience in dentistry, including 31 in clinical practice. She has served as a director of clinical hygiene for a large Dental Service Organization. She currently works as the DSO Liaison and Team Trainer for Perio Protect, LLC

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Online Learning Opportunities for CAD/CAM Dentists in the COVID Era

Online Learning Opportunities for CAD/CAM Dentists in the COVID Era

Axsys Dental Solutions

Online Learning Opportunities for CAD/CAM Dentists in the COVID Era

Axsys offers distance learning including mini-classes, workshops, and instructor-led, internet-based trainings to support skill development and remote education for dentists

As we gradually grow more comfortable with how life has changed this year, it has become clearer that remote learning is here to stay. And that’s a good thing for those who appreciate the ability to learn on their own schedule—whenever and wherever they’d like. For dental professionals, this is an ideal time to become more familiar or just plain better at certain areas of dentistry, such as CAD/CAM.

Axsys Virtual Academy A leading manufacturer in CAD/CAM dentistry, Axsys Dental Solutions has recently expanded its training opportunities with world-class remote learning. The Axsys Virtual Academy features online, instructor-led mini classes on essential design and machining strategies for those new to CAD/CAM dentistry or those looking to increase their current skills. With a curriculum of feature-specific training in a condensed, easy-to-follow format, these mini classes support dental professionals who are interested in learning remotely from their homes or offices. Many of the classes utilize Mastercam software (provided free to the dentist for learning purposes) but the learnings and strategies are applicable to any and every CAD/CAM software on the market.

Designed to provide participants with an immediate ROI, these classes run twice a week, are only 90 minutes in length, and include topics such as design basics, stock models, work coordinate systems, tool libraries, and CAM software system administration, among others.

Expert Assistance

Another Axsys Virtual Academy program, Power Assist, provides training for new users without the rigid schedule and travel requirements of a formal, face-to-face training facility—an appealing opportunity in the wake of COVID-19. Students enrolled in the Mastercam Mill 2D Power Assist program receive access to online Mastercam University training to learn Mastercam at their own pace. The program features 4 specific break points defined during the 12-lesson curriculum to have one-on-one web sessions with a senior Axsys instructor. Each Power Assist course comes with a free download of Mastercam Demo/Home Learning Edition, which allows users to design and program parts while exploring the functionality of the world’s leading CAD/CAM.

Call 284-417-7067 to speak with a training specialist about a free 1-year subscription to the Axsys Virtual Academy Workshops.

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Low Abrasivity & pH Neutralization of Baking Soda Toothpaste

Low Abrasivity & pH Neutralization of Baking Soda Toothpaste

Low Abrasivity & pH Neutralization of Baking Soda Toothpaste

arm & hammer logoAs I stand in the toothpaste aisle at a department store and stare at all the different brands and formulas promising to treat x, y, and z, I find myself overwhelmed with the options. Not only are there several different brands of toothpaste, but each brand boasts several varieties of pastes to help with tooth sensitivity, maintain whitening treatments, strengthen enamel, freshen breath, and innumerable combinations of these properties. The options seem endless, and too many choices can be overwhelming. I’m sure many consumers have similar questions when considering what toothpaste to purchase.

As a dental professional, you can help patients narrow down the options by recommending a toothpaste that meets their exact needs. One company that seems to have a toothpaste formula for every situation is Church & Dwight, the brainpower behind ARM & HAMMER baking soda-based toothpaste.

Using the natural benefits of baking soda, the ARM & HAMMER toothpaste line includes pastes for whitening, healthy gums, enamel strengthening, and tooth sensitivity, along with multiple other combinations. No matter what specific toothpaste you need, all ARM & HAMMER toothpastes are powered by baking soda and are gentle on the teeth. The low abrasion properties won’t damage enamel, and the formula neutralizes harmful acids before they damage teeth.

Low Abrasivity

Sensitive teeth and gums toothpasteAbrasive ingredients in toothpaste help remove plaque and stains from teeth and help reduce the risk for periodontal disease and dental caries, according to an article published for Dental Learning, Dentifrice Ingredients: Guide to Patient-Specific Recommendations. However, the level of abrasivity in a toothpaste (dentrifice) needs to be balanced so that it’s high enough to clean tooth surfaces but low enough so it doesn’t damage enamel, dentin, roots, or gingival tissue in the cleaning process. By including baking soda as a main ingredient, ARM & HAMMER toothpastes seem to have found that balance. In fact, the Dental Learning article says that sodium bicarbonate (baking soda) is considered by some experts to be the most multifunctional of all abrasives used in dentifrices because it has a hardness similar to dentin, aids in plaque removal, and contains antibacterial properties.

Acid Neutralization

Advance Whitening toothpasteIt’s important to neutralize harmful acids before they cause damage to teeth, and having an alkaline pH like that in baking soda helps with the neutralization process, especially after exposure to sucrose, according to the Dental Learning article. A study published in JADA concluded that toothpaste containing baking soda rapidly neutralizes acids. “The acid neutralization of dental biofilm by using fluoride dentifrice that contains baking soda has potential for helping counteract modern high-sugar diets by rapidly neutralizing biofilm-generated acid, especially in people with hyposalivation,” the study reports.

By adding baking soda to their ARM & HAMMER toothpastes, Church & Dwight ensures that the paste will be gentle on the teeth and neutralize acids before they turn into plaque and caries.

Check out their website for all the toothpaste options.

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Another Addition to the Family: Aeras 500 Elite Handpiece

Another Addition to the Family: Aeras 500 Elite Handpiece

Another Addition to the Family: Aeras 500 Elite Handpiece

aeras intelligence

In February 2020, DENTALEZ welcomed another addition to their Star family, the Aeras 500 Elite. Weighing in at just 48 grams with an optimal head size of 11.6 mm, the new addition packs 39 watts of power into its compact body, making it perfect for cutting through high-strength ceramics. A proud member of the Aeras Intelligent Platform family, the Aeras 500 Elite handpiece boasts a cutting performance similar to an electric handpiece but with the familiar lightweight, ergonomic and tactile feel of an air-driven unit.

aeras handpieceThis future genius is expected to make a huge impact in the dental world with its exclusive patent-pending embedded radio-frequency identification (RFID) technology that unlocks new possibilities for complete practice interconnectivity. When used with a compatible RFID reader system, the Aeras 500 can automatically track handpiece usage, monitor sterilization, and view location at any given moment, reducing the burdens of traditional record keeping and enhancing productivity for the entire staff, especially in large practices.

For its 6-month checkup, several dentists evaluated the Aeras 500 Elite for DPS to measure its performance in a variety of categories, including size, power, and ergonomics. Although the group couldn’t evaluate the RFID technology feature in a 3-week trial, the product evaluation highlights many other advantages to the Aeras 500 Elite Handpiece.

Immediately impressed with the small size and incredible power of the Aeras handpiece, Dr. Stephen Gordon said it was well-designed, with many bells and whistles that make restorative procedures easier for him and more comfortable for his patients.

industry information about the aeras handpieces

“The Aeras 500 Elite handpiece is both beautiful and powerful,” said Dr. Gordon, pointing out several of his favorite features, such as the well-designed swivel connector, bright light, and water spray, which he said is sufficient and aimed well. “This handpiece made difficult-to-access teeth easier to prepare due to its small size, and it’s much less costly than electric handpiece repair and replacement.” Dr. Gordon concluded, “For an air-driven handpiece, the Aeras 500 Elite packs quite a punch, close to the much more costly electric handpiece!”

Dr. Gordon recommends that other dentists adopt the Aeras 500 Elite, especially those who may not be able to invest in the higher cost of an electric handpiece. Read the complete product evaluation article here.

Check out this video that highlights the revolutionary features of the Aeras 500 Elite Handpiece, and visit DENTALEZ’s website to learn more about this new family member.


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The Digital Dental Camera Designed for Perfect Pictures and Practice Safety

The Digital Dental Camera Designed for Perfect Pictures and Practice Safety

The Digital Dental Camera Designed for Perfect Pictures and Practice Safety

Eyespecial III intraoral camera Digital photography presents dental practices with innumerable opportunities. Not only do high-quality images allow clinicians to document cases with true-to-life accuracy, but they can also streamline and improve communication between professionals and patients. From diagnosis and treatment planning to patient education and social media marketing, digital photography can enhance virtually every aspect of the profession.

While practices of all specialties can benefit from integrating digital photography into their workflow, many remain reluctant. For some, it’s the misconception that photography is not a necessary part of dental practice—especially outside of "high-end" esthetic dentistry—that keeps them from adding a camera to their armamentarium. However, numerous experts agree that photography is essential to a modern standard of care, even for general practitioners1. Other barriers to adoption include a lack of familiarity with photographic equipment and technique, as well as feelings of intimidation when it comes to using new technology2. Thankfully, Shofu Dental Corporation offers a solution that can help practices overcome these common challenges. Designed exclusively for dentistry, the EyeSpecial is an award-winning, smart digital camera that makes it easy for the entire team to take perfect pictures every time—no expertise or experience required. 2020 marks the EyeSpecial’s sixth consecutive year as winner of the Cellerant Best of Class Technology Award, a testament to its legacy of innovative design and continuous role in shaping contemporary dental practice.

The EyeSpecial’s brilliance lies in its ability to deliver reliable results, right out of the box. With a single touch, activate any of the camera’s 9 preset dental shooting modes to match a myriad of clinical situations. Shooting modes include Standard, Surgery, Mirror, Face, Low Glare, Whitening, Tele macro, Isolate Shade, and the all-new Movie mode which allows for up to 10 minutes of video/audio capture for in-depth function and motion analysis. The EyeSpecial automatically calibrates f-stop, shutter speed, and flash intensity. It also features auto-cropping, smart focus, and zoom, alongside a cutting-edge FlashMatic system which blocks out ambient light for true-color reproduction. An ultralight (less than 1 lb), ergonomic design also means that the EyeSpecial can be operated with one hand, so full case documentation can be completed by a single team member.

Even amid growing concerns for practice safety, Shofu’s EyeSpecial helps maintain an infection-free office environment. The camera’s large LED/LCD touchscreen can be operated with gloved hands so staff can fully comply with PPE protocol. The EyeSpecial is also water- and chemical-resistant, making it easy to wipe down and disinfect between uses, preventing cross-contamination. With the EyeSpecial, you never have to compromise the safety of your patients or staff to take great photos and deliver exceptional care.

To learn more about the EyeSpecial digital dental camera and how it can change the way you practice, visit Shofu’s website.


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2 Front-Office Success Stories from Lighthouse 360 Clients

2 Front-Office Success Stories from Lighthouse 360 Clients

2 Front-Office Success Stories from Lighthouse 360 Clients

Lighthouse 360 practice management Lighthouse 360, the all-in-one automated patient communication software by Henry Schein One, has been helping practices grow since 2002, collecting more than 11,000 clients over the years. Their exclusive work with dental practices has led to an abundant collection of success stories from dental teams who were able to set and meet personal goals—from increased monthly practice production to more patient reviews to significantly less no-shows, and many more.

Dental Product Shopper has had the privilege of capturing some of these stories, and below, we highlight the experiences of 2 dental professionals who have been able to solve both clinical and administrative problems with Lighthouse.

Streamline Front-Office Operations

Office manager and hygienist Jenna Hebert works in Danvers, MA, at Marsh Family Dental, which acquired Lighthouse 2 years prior. She and the dental team quickly discovered how front-office operations—confirming appointments, organizing patient data, managing the practice website and social media, and more—could be simplified with a patient communication system to increase practice growth and move the workday forward more efficiently.

“Having a great system like Lighthouse to help handle the load of time-consuming tasks frees the office up so we can perform other important jobs,” Hebert noted. Some of her favorite Lighthouse features include Two-Way Texting and automated appointment reminders, “which helps us reduce the paper waste from writing out cards and saves us time.”

Fill Empty Chairs

For Dr. Salomon Maya’s practice, the most significant issue was tackling no-show appointments. The Studio City, CA, clinician and his staff used to struggle trying to contact patients via phone, email, and snail mail to confirm appointments. When they implemented and began using Lighthouse 360, however, getting in touch with patients and getting them in the door became a much smoother process.

“Now, we’ve virtually eliminated no-shows,” stated Dr. Maya, comparing Lighthouse to having an extra, highly reliable staff member. “The system automatically detects last-minute cancellations and then reaches out to patients to refill the opening, which saves time for our staff and avoids empty chairs.”  

Check out or call 855.886.5748 to request a demo today.


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