Every Dentist Needs a Hero
Curve Dental Introduces Curve Hero
Curve Hero is a fresh web-based alternative to dental software.
Curve Dental announces its new practice management solution, Curve Hero, a web-based application as an alternative to dental software.
With Curve Hero, dentists and their staff can schedule, invoice, manage recall, manage insurance, complete charts, plan treatment, and more using only a browser and an internet connection. Webbased software is more secure, more convenient, and delivers a better return on investment than traditional software. Curve Dental guarantees 99.95% 'uptime,' and Curve Hero support is available 24/7. Updates are installed automatically overnight to enhance daytime productivity, and Curve Dental will back up data every hour in a HIPAA-compliant structure.
Pay monthly for use of the Curve Hero application rather than paying up-front software licensing fees. Because Curve Hero can be accessed with just an internet connection, dental offices don't need to purchase or maintain expensive hardware or networks.With internet access, users are able to access patient information from anywhere.
In addition to timely phone and email support, Curve Hero provides technical assistance by offering on-line training, free weekly webinars, and a printed users' guide. Curve Hero can also help with patient education and provides 3-D animated videos to explain procedures. 'Jason Schwartz
Curve no Hero
Curve Hero is the "upgrade" to the Curve DMS program. It has not built on the user-friendly and logical format of DMS but has turned everything upside down. The support people have no DMS knowledge which made several months worth of discussions frustrating for all. The support people range from helpful to condescending. We are constantly being told that all errors are of our making when ,in fact, they could not be. Patient information was not accurately transferred from one program to another and dead patients have been resurrected, repeatedly! Insurance submission can be done successfully sometimes but not necessarily later the same day. It has been a miserable 7 months since we were forced to "migrate" to Curve Hero. I was a huge fan initially and did convince at least one dentist friend to convert to Curve but would no longer recommend it. The program was created in Canada but has now sold out and moved to the US. Unfortunately this now means that we are dealing with support people who, as charming as some of them may be, have no idea of Canadian dental insurance policies.
Dr. Pennie Thornton ,02/10/2013
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