CareStack

Every dental practice has its fair share of pain points—from outdated systems to inefficient workflows. Whether the dental team is struggling to enhance patient communication methods, optimize revenue cycle processes, manage schedules and reports in 1 or multiple practice locations, or simply maximize the modern capabilities of practice management software, CareStack offers a comprehensive solution.

A Powerful, All-in-One Platform

CareStack is a secure, cloud-based dental practice management software designed to help practices accelerate business growth and income. The platform hosts an extensive suite of integrated tools that empower practices to eliminate third-party vendors and simplify operations, elevate patient relationships, and improve staff productivity.

Some of these standout features include intuitive online appointment scheduling, 2-way texting for seamless patient communication, user-friendly dental charting that’s accessible both on-site and remotely, and insurance claim management with real-time status updates.

But that only scratches the surface of CareStack’s complete range of features and services—all of which are backed by award-winning support from account managers, who are there to guide the dental team through every step of the implementation process, answer questions, and continually monitor practice performance every month to ensure constant growth and success.

Smarter Phone Calls, Better Patient Care

What’s more, VoiceStack is an intelligent, AI-powered digital phone system that is custom-built for dental offices. Its deep integration into CareStack and other practice management platforms helps practices analyze phone calls, identify missed opportunities, and re-engage with prospects.

With state-of-the-art features including AI-driven call transcriptions, actionable call analytics, and 2-way texting and multimedia messaging, VoiceStack provides practices with increased workflow automation and the opportunity for new patient growth. Specifically, VoiceStack’s call transcripts quickly detect treatment needs, insurance status, and patient types (new or existing). The system also can be used to send automated missed-call texts and view a patient’s appointment and payment details during phone calls.