Pearl pairs radiologic AI with practice data so dental teams can focus on patient care—not paperwork
When insurance claims aren’t paid, it usually comes down to one factor: lack of documentation. Dentists are busy, so it’s easy to miss details here and there, but such missteps can be costly. According to dental insurance expert Teresa Duncan, Pearl AI’s Practice Intelligence software fills that gap, reducing denials.
“Documentation is always the weakest link in the revenue cycle,” said Duncan, founder of Odyssey Management. “When doctors and their teams focus on getting documentation right, the revenue cycle is so much easier to manage.”
Get Paid Faster
Resubmitting claims wastes time and “drags out cash flow” for the office, Duncan said.
Pearl’s AI-annotated radiographic evidence helps dentists avoid this, supporting claim approvals and automating filing for faster reimbursement. Insurance companies receive everything they need the first time, and the front desk doesn't have to worry about gathering missing information to appeal denials.
With AI-enhanced radiographs, reviewers quickly spot problems and spend less time scrutinizing claims. Plus, Pearl's Imagecheck ensures radiographic quality at the point of capture, allowing clinicians to retake insufficient images instead of waiting until after the claim's been denied.
More Patients Say 'Yes'
Pearl’s Precheck confirms patient insurance benefits instantly while flagging eligibility issues that could lead to claim denials. Everyone knows exactly what’s covered—and what's not—from day one.
“Patients rely on good financial estimates,” said Duncan, who also founded the Dental Revenue Network. “Precheck allows whoever is having the benefits conversation to feel more confident.”
This, along with the added clarity the software provides on the diagnostics side, makes patients more likely to accept treatment.
After working with the tool for years as a consultant, Duncan recently implemented Pearl AI into her practice. Already, insurance denials are down and case acceptance is up, especially with implants.
“It’s a slam dunk when you can clearly show a patient their tooth isn’t going to stick around,” she said. “Production is up, and that means patients are accepting more treatment.”
