How one dentist pairs a patient-first approach with Patterson Dental's trusted supplies and support to keep her practice running at its best
For Dr. Pooja Saroha, dentistry means much more than just exercising her clinical skills—it means creating a truly exceptional experience for every patient who sits in her chair.
"We like to think of our practice as a modern, welcoming space where patients feel like family,” said Dr. Saroha of Woburn Family Dental, the Massachusetts practice she opened nearly 20 years ago. “Our team is incredibly collaborative and dedicated to creating a low-stress environment.”
A Practice That Pulls Out All the Stops
From the start, Dr. Saroha designed the practice to feel less like a clinical setting and more like a dental home. From a sleek, sunlit reception area to high-tech treatment suites with calming greenery, cozy chairs and blankets, Netflix, and noise-cancelling headphones, every inch of the office challenges how patients think they should feel about the dentist.
“What truly sets us apart in the community is our commitment to utilizing the latest digital technology to make the patient experience as seamless, transparent, and comfortable as possible," Dr. Saroha said, "and what I love most is the ability to transform a patient's confidence through their smile."
Creating a calming patient environment comes not only from feeling comfortable but also feeling safe. Digital tools may get all the attention—and Dr. Saroha uses plenty of the latest tech—but well-fitting gloves, breathable masks, and comfortable lab jackets also keep her practice running smoothly.
"Consistency is key in a clinical setting, and we rely heavily on Patterson's PPE line for our daily operations,” Dr. Saroha said. “Their gloves and masks are a staple in our practice because they offer the reliability we need for high-volume clinical work.”
Support at Every Step
Working with Patterson Dental for several years now, Dr. Saroha said they've become a key partner.
"Beyond just product quality, it's the relationship with our rep and the consistent day-to-day support that makes the difference," she added. “They understand the rhythm of our office and ensure we have what we need to keep things running smoothly, which allows us to stay focused on our patients."
