Darby Dental Supply: Dental Supplies at Your Fingertips
For the past 70 years, Darby Dental Supply has delivered thousands of products and incredible support to its customers—all from a safe distance
It’s safe to say that businesses across the country were left unprepared for the COVID-19 pandemic and its sudden disruption in normal customer 
interactions. And while most of us are still adjusting to safety precautions like social distancing, Darby Dental Supply has proven to be a unique exception.
Keeping Customers Close
Relied on by thousands of dentists nationwide, this leading dental manufacturer and distributor has been social distancing since opening its doors in 1947. Darby operates 100% through telesales and e-commerce, which means that when the COVID-19 pandemic hit and employees were forced to work from home, dental offices continued to purchase products through their dedicated Darby Account Manager or though the distributor's online ordering website, just as they normally would.
“Even as other manufacturers and distributors in the dental arena were forced to furlough employees, leaving some dental offices without a sales rep to call on, Darby continued to grow and hire new team members,” noted Rob Brennan, Assistant Vice President of Marketing at Darby Dental Supply.
High-Quality, Cost-Effective PPE
This proved crucial early on in the pandemic, when personal protective equipment (PPE) shortages throughout the healthcare industry threatened to disrupt dental practice operations. In addition to having sales reps at the ready, Darby was able to source plenty of high-quality and cost-effective PPE, such as masks, gloves, face shields, and lab coats, to keep up with changing guidelines around infection control.
Quality in Every Category
It's not just PPE that Darby Dental customers can rely on. “Of the more than 50,000 items that Darby currently stocks, 4,000 of them are private-label products that are high quality and priced right,” added Brennan. “So, if dentists are looking for an alternative to a leading brand, there are options in every category in dentistry—well beyond just masks and gloves.”
Darby boasts a 98% fulfillment rate on its supply services, and most dental offices can expect 1- or 2-day shipping on a variety of products, from disposables, impression materials, and instruments to restorative materials, equipment, and office supplies.
“Especially with the high costs currently associated with PPE and increased spending dentists are faced with in light of new regulations, there are alternatives that can help them save money in other product categories,” Brennan concluded.
For more information visit darbydental.com
