Lighthouse 360: The Best Way to Keep Chairs Full
Every dental professional is on the hunt for that game-changing product or service that can instantly improve their practice. Thanks to Lighthouse 360, this became a reality for Dr. Robert Martino. The Clark, NJ, clinician is a big fan of the patient communication software’s Fill-In feature, designed to automatically find and refill last-minute cancellations. 
“We have gotten to the point where if a patient is a no-show, we are actually shocked. It just doesn’t happen. Our hygiene and doctor schedules are booked over a month out,” he said. “We could not imagine going back to any other way of confirming appointments and keeping tabs on patient recall.”
This is just one reason why Lighthouse 360 remains one of the highest-scoring Best Products in DPS history, with a team of dental professionals giving it a whopping 4.9 out of 5 for its ability to automate tedious tasks like confirming recalls, refilling canceled appointments, and collecting paper forms for new patient intake, medical history updates, and treatment consent.
Here are 4 of Lighthouse 360’s key features that dental teams rely on to seamlessly communicate with their patients:u001c
- 1. Two-Way Texting—Text patients directly from the Lighthouse 360 portal to confirm appointments, fill canceled ones, send treatment follow-ups, and more.u0019
- 2. Patient FastTrack—Seeing a new patient for a cleaning or emergency? Instead of seating them in the waiting room to fill out paperwork, let the patient complete and eSign onboarding documents from home right on a smartphone.
- 3. u001bVirtual Waiting Room—Send patients online registration forms by text prior to their appointment, including an ADA recommended COVID-19 screening form, text patients pre-and post-arrival instructions using preset messages, and more.u0018
- 4. Treatment Plan Reminders—An automated way to follow up with patients who have not scheduled treatment through a mix of customized emails, letters, or postcards.
Visit lh360.com to learn about all Lighthouse 360 features designed to streamline patient communication in your offi ce
