HELPING DENTAL PRACTICES SAVE TIME, REDUCE NOSHOWS, AND KEEP THEIR SCHEDULES FULL
Find out why Shane A. Ricci, DDS, FAGD, FICD, believes that Lighthouse 360:
• Provides a comprehensive, automated practice management and patient communication solution for offices of any size
• Maximizes patient visits through automated communications
We had been using another practice communication service for a few years, but after researching Lighthouse 360 and taking a demo, our office manager was very impressed with the flexibility and features associated with the service. We decided as a practice to switch immediately.
One of the most notable benefits of Lighthouse 360 is that the software automatically confirms appointments, which saves time vs. having a team member manually performing this task. The ability to customize hygiene and perio recall allows us to keep our patients better informed about their frequencies and therefore, fewer patients fall between the cracks. Lighthouse 360 has also allowed us to free up our administrative team members to focus on more time-consuming tasks that require their attention versus smaller, yet important tasks that can be easily automated with outstanding results. Finally, the ability to communicate with patients in a concise manner of our choosing prevents us from overburdening patients with too much communication, and allows us to get it just right. This keeps patients happy, which is always beneficial for a good ROI.
On first glance, one of Lighthouse 360’s more eye-catching offerings was that there was no contract. We were used to dealing with long contracts, and this was a welcome change because it seemed that a company that believed in its product wouldn't require a lengthy contract. We were also impressed with the extent of features and flexibility of customization that were available to suit our practice, as we could adapt the system to our office and not the other way around. When we started using features that were greatly beneficial to our office but were previously unavailable to us, we knew we had made the right choice.
Lighthouse 360 has been a welcome improvement to our patient communications. We are seeing great results, and our patients as well as our team members are very happy with the change.
