Premium Package Covers OSHA and HIPAA Training, Reporting, and Compliance

Keeping up with federal and state regulations might seem like an arduous task, but when compliance falls through the cracks, dental practices face even greater challenges. Neglecting the standards set by the Occupational Safety and Health Administration (OSHA) and the Centers for Disease Control and Prevention (CDC) risks putting anyone who enters your office in harm’s way, while a Health Insurance Portability and Accountability Act (HIPAA) violation compromises the privacy and security of you and your patients’ valuable information. What’s more, any practice that falls short of compliance could be looking at downtime, fines, litigation, and reputation damage—among other costly consequences. If your goal is a safe, successful practice, cutting corners with compliance is never an option.

But even for vigilant teams, it can be a struggle to stay apprised of ever-changing compliance requirements, especially amid busy daily operations. “The laws are constantly changing, and each state is different,” dental assistant Porchia Hollomon, explained, “No one has the time to keep up on their own.” In this regard, she said that working with HealthFirst has been instrumental.

 Meet Evolving Standards and Expectations

At Dr. Kevin J. Potts’ Dallas, TX, practice, where Hollomon serves as coordinator for the office’s compliance efforts, she’s relied on HealthFirst for nearly 7 years. During the height of the pandemic, when practices were rushing to meet continually evolving infection control standards and patient expectations, HealthFirst “played a major role in making sure our office was where it needed to be,” Hollomon shared. From answering questions via phone, email, and text, to providing guidance on emerging infection control measures and products—even supplying important signage for the office—HealthFirst assisted Hollomon and her team in implementing key changes that she says still benefit them today: “They helped us show our patients that we’re taking COVID, and their safety, very seriously.”

An All-in-One Solution

 Hollomon’s office utilizes HealthFirst’s All-In-One Premium Package, a comprehensive compliance program that covers federal and state OSHA and HIPAA regulations, along with the latest CDC guidelines. This package includes OSHA and HIPAA manuals written to current standards, as well as customized employee forms and annual reports per state and dental specialty. The subscription also provides yearly 1-on-1 or team training with HealthFirst Compliance Coaches, an easy checklist format for streamlined implementation, and a 5-year organizer to store all required documents. Between expert coaching, convenient documentation, and responsive customer service, with HealthFirst, “It’s all done for you, and everything is user-friendly,” Hollomon shared. “Their service helps alleviate the frustrations of compliance and makes things so much easier overall.”

Peace of Mind for Your Practice

While Hollomon admits that getting up to speed on compliance may seem overwhelming at first, the peace of mind the All-In-One Premium Package from HealthFirst affords you and your practice is ultimately invaluable. “Something as simple as not having a sticker label or a cover on a piece of equipment can cost you thousands of dollars in fines,” she explained. “But if OSHA were to visit our office today, I would not feel overwhelmed or anxious whatsoever—I would feel completely confident and prepared.” In turn, Hollomon maintains that HealthFirst compliance solutions are an obvious choice for any practice. “I don’t know why anyone would hesitate,” she concluded. “If you’re invested in your practice, why not make sure it’s safe and secure?”