Midmark Smart View brings real-time performance insights, maintenance tracking, and software upgrades into one portal, simplifying equipment management
Managing dental equipment can be quite the chore. There are delivery systems, dental chairs, vacuums, and compressors to track, and trying to keep it all straight can get rather cumbersome—not to mention stressful. You just want your equipment to work when you need it, but if you're falling behind on maintenance and performance tracking, there's a good chance that, at some point, it won't.
Midmark Smart View is a cloud-based service that takes the complexity out of dental equipment management, providing a holistic view of the practice's equipment. Through Smart View, clinicians can easily find information about their next-generation Midmark Operatory Solutions—Dental Chair, Delivery System, and LED Light—as well as the Midmark Smart Air Compressor and Smart G-Vacuum.
Real-time performance insights, proactive maintenance tracking, software updates, compliance tracking, as well as cycle records and reports, are all available in the myMidmark portal. Having access to all this information—and more—in one place allows dentists to make more informed decisions.
According to Moriah Kendrick, Marketing Manager at Midmark Dental, "Smart View simplifies equipment management and allows dentists to keep their focus on what matters most: the patient."
Give Your Equipment a Voice
With Midmark's Smart View, dentists and their team members can know how their equipment is performing, making it less likely for unexpected downtime to interrupt patient care. Practices can be confident their equipment will work when they need it, and they'll know when it's time for a unit to be serviced.
“Smart View gives your practice greater visibility into equipment status and needed maintenance,” Kendrick explained. “It gives your equipment a voice and makes the information you need more accessible.”
Equipment That Evolves as Fast as the Industry
Midmark has always designed equipment with quality and longevity in mind, Kendrick said, but now the company is also thinking about the “full ownership experience.”
“Providing patients with better care is still our ethos,” Kendrick said, “but now we can give practices new ways to interact with and manage their equipment.”
The equipment is upgradeable, which enables Midmark to introduce new capabilities and create continuous value, Kendrick said. Because every practice has different needs and priorities, it's far from a one-size-fits-all approach. Smart View creates new opportunities for dentists, allowing customers to choose what brings them the most value.
“The day the equipment is installed doesn’t represent its peak value. The equipment and the experience around it can continue to evolve,” Kendrick said. “Dentistry is constantly changing, and Smart View gives Midmark the ability to respond faster.”
Create a 'Single Source of Truth'
Future updates and advanced features will keep expanding what Smart View can do, but its real value is already in place—it ends the scramble of tracking equipment information across multiple manufacturers and systems.
Clinicians now have one place they can go to access critical information about their equipment, including serial numbers, manufacturer warranties, technical documents, maintenance needs, and performance. They can be more proactive, rather than waiting to react when something goes wrong.
With Smart View, there’s no need to assemble equipment information piece by piece. Data on the full Midmark ecosystem is stored in the myMidmark portal, simplifying dental equipment management whether you have one practice with multiple operatories or several locations.
“Smart View creates a single source of truth,” Kendrick said. “Because Midmark equipment is designed to work together, you can streamline workflows and create a better experience in your practice.”
