TRIED & TRUE - Viviosites Dental Website Design

Author
6/20/2019
What attracts patients to one dental practice over another? Since the majority of patients begin their search for a dentist online, having a striking and user-friendly website that appears on the first page of a Google search is key. Patients who can engage virtually with a practice’s dental team, technology, and treatment philosophy are more likely to schedule an appointment. But how can practice owners create a professional, mobile-optimized website without being web designers themselves?

It turns out, you don’t have to be proficient in web design to build a beautiful, accessible website for your practice—you just have to know who to turn to for help. VivioSites specializes in professional website design exclusively for the dental industry. Their team of experts is passionate about helping independent dentists grow their practices by turning website visitors into real-life patients.

While design and marketing professionals take care of the technical details—ranking high on search engines, having a clear call-to-action page, promoting your practice on social media channels, and optimizing pages for mobile responsiveness— you’ll want to remain in the loop. That’s why VivioSites delivers unlimited, reliable, and continuous customer service from a hands-on support team.

A Simply Customized Website
Dr. Kristiane Naegler, a clinician who practices pediatric dentistry in St. Louis, MO, chose VivioSites to design her practice website and loved the results. But as time went on, she began to notice that the websites of other pediatric dentists in the area were more kid-centric.
 

Dr. Kristiane Naegler
“I decided to contact VivioSites and ask if they had any other templates with more kid-friendly interaction options. The rep said, ‘You know what? We’re going to make something for you.’”
“I decided to contact VivioSites and ask if they had any other templates with more kid-friendly interaction options,” she said. While the customer support representative said bringing the clinician’s aquatic-themed vision to life might be a little out-ofthe- box, it was far from impossible. “I got a call back right away and the rep said, ‘You know what? We’re going to make something for you.’”

VivioSites guarantees consistent availability throughout the entire design process to answer questions and address any issues that may arise. Dr. Naegler shared that revamping her site didn’t take too much time, and she was very pleased with the results. “The communication was really good. When we wanted to move something on the site, they moved it without question. It was an easy process for us.”

Swift Customer Support
VivioSites’ live customer support team embodies their full transparency philosophy. They provide each client with undivided attention and unlimited support—ensuring that clinicians don’t feel like just another number. With that goal in mind, they understand the importance of maintaining strong, open lines of communication.

Dr. Naegler shared that she generally hears back from a representative the day she reaches out with suggested website changes. “Most of the time, a staff member is emailing me back and forth. I haven’t had to have too many phone discussions because emailing has been quick and convenient,” she said.

The VivioSites team makes sure Dr. Naegler’s website is mobile-friendly, a necessity in today’s expanding digital world. With a mobile-responsive website design, potential patients can access a dental practice’s site from numerous locations on a variety of devices. This also helps users easily fi nd key practice information, such phone numbers and locations.
 
MYTHBUSTERS:
DENTAL WEBSITE DESIGN EDITION
 
Most of our patients find us through their insurance providers, so it doesn’t matter what our website looks like.
 
Just because patients aren’t finding you through a Google search doesn’t mean they’re not Googling your practice before they call for an appointment. A poor online presence can make patients uneasy and hurt your credibility as a legitimate practice.
 
Our practice website is just a way for patients to find our phone number and location.
 
Easily visible and accurate contact information is important, but you should also be piquing potential patients’ interests through professional photos that show off your office space, employees, and technology. A practice website that offers a friendly, professional, and helpful vibe is more likely to turn visitors into patients.
 
We don’t need a social media presence because only our existing patients would follow us.
 
Social media is responsible for up to 70% of referrals to the dental practice. When your followers like, comment, or share photos and articles that you’ve posted on Facebook, Twitter, or Instagram, they are making your content, and your practice, visible to all of their friends—widening your pool of potential patients.
Dr. Stephen Harlow purchased his practice last year in Ferndale, MI, and chose VivioSites to create his website because it came highly recommended and had great reviews. He too appreciated their quick response time.

“Getting set up was very easy,” he explained. “I called a few times to request periodic changes to the website, and the individuals who helped me were very professional and made sure the changes were done quickly and correctly.”

Dr. Harlow feels that, in conjunction with an SEO strategy and patient reviews visible on Google and Facebook, his VivioSites-designed website helps him attract and retain new patients.

“With VivioSites, I add things to the website as I think of them, such as when we get new procedures and want patients to be aware of them,” he added.

No Nickel & Diming
Fitting website design services into the practice budget can seem overwhelming, but VivioSites provides all-inclusive rates. Customers avoid surprise hidden fees, and support team members can walk them through the different plans and pricing available.

Dr. Naegler feels that the cost to maintain her practice website is quite reasonable. And in addition to its web design services and strong customer support, VivioSites offers clients 2 free CE credits a month that can be used on Dental Learning webinars or videos.

“As a practice owner, it’s easy for me to sign on and do something myself,” said Dr. Naegler, who believes that nobody knows marketing better than the business owner. “But once in a while, I need a creative idea, and I’ll say, ‘Hey, I want to form a collage or make another page focused on our philanthropies.’ VivioSites comes up with something right away. I really appreciate that.”