There’s a reason why they call it the “digital leap” in dental practice management software. Change can be scary, especially if you don’t have an adequate safety net or support system. But how do you know if that’s actually what you’ll get once you sign up with a new software provider? This is when peer feedback is so crucial to the decision-making process. In a peer-to-peer evaluation of XLDent practice management software, office managers and practice owners rated the software a “Best Product.”
Here are 5 key takeaways from the evaluation:
1. Maximizes efficiency, productivity, and profitability
XLDent’s software suite creates a worry-free mobile and tablet-friendly workflow. The software offers instant data-sorting capabilities with user-friendly analytical management tools.
User feedback: “We needed software that could keep up with dental-specific needs, keep current on changing rules and regulations, and give that technical support for a staff that wasn’t fond of change. [XLDent] gave us all of that and has continued to do so.” — Elizabeth Calpas, Office Manager
2. Provides instant access to all patient information
XLDent provides instant access to all patient information, and all charges and treatments are entered in the treatment room. The Patient Toolbar offers easy access to patient history, alerts, web-based solutions, such as prescriptions, insurance eligibility, and claims.
User feedback: “We needed a system that was fully integrated from front to back. We also needed to go chartless. [With XLDent] we have instant access 
to all patient information, and all charges and treatments are entered in the treatment room. We no longer have to worry about missing charges or treatment plans.” — Cathy Halstead, Office Manager
3. Outstanding customer support
Call XLDent for customer support, and you’ll talk to a real person who can offer hands-on help when the staff has questions or needs assistance. In fact, customer support from the manufacturer and training/resources was the highest-rated criteria in the evaluation, scoring a nearly perfect 4.9 out of 5 possible points.
User feedback: “[The] software is excellent, but the company behind the software is also excellent — a very winning combination.” — Heidi Holeman, Office Manager
4. Intuitive and easy to use
Users can view patient history, add notes, update claim narratives, process payments, and print receipts from one screen. They can enter treatments from predefined buttons or an interactive treatment tree. With ImageXL, users make notes, circle, draw, and more, directly on an x-ray in the presentation to a patient.
User feedback: “The chairside experience we get from using XLDent is amazing. It makes life much easier for the doctors with how easy and transparent the software is.” — Chrissy Atkocaitis, Office Manager
5. Offers smooth transition with onsite and web-based support
This is especially crucial during the onboarding process as the staff gets acquainted with the program.
User feedback: “When we converted to paperless operatories, it was a huge undertaking, and XLDent was there to help us in every step.” — Lisa Meyer, Office Manager
Read the full current user evaluation of XLDent.
To learn more and take a demo, visit www.xldent.com.