Balance Patient Safety and Practice Efficiency in a Post-COVID Environment
As you plan to reopen your dental office, finding balance between practice management and clinical care can be tricky. Minimizing pain points in the front office will become just as important as ensuring patients feel safe and are adequately taken care of. By integrating practice management software and compatible applications, you can streamline the scheduling process, improve patient communication, and ease back into business as usual. The first step is making sure your technology is easy for everybody to use.
Enter: Patient FastTrack, an innovative and automated feature of Lighthouse 360. Patient FastTrack doubles as a virtual waiting room, simplifying the registration process while helping to maintain social distancing in your office. Adding a paperless registration tool to your practice’s workflow solves 3 common yet significant obstacles you might encounter if you return to a traditional registration process:
Waiting Room Tension
Nobody enjoys paperwork, and since the pandemic, patients will want to spend as little time in a healthcare environment as possible. With Patient FastTrack, new patients receive a friendly text message that prompts them to complete quick and easy registration and document signing through their mobile devices. They are no longer bombarded with papers when they arrive at your office, nor do they need to download forms and print them at home—everything is done online and in the palm of their hands. Plus, you can notify patients about new policies and communicate electronically with clear, concise email alerts and two-way texting.
Disorganized Paperwork
Is your front desk team still going through the time-consuming motions of manually filing paperwork? Upgrade from analog data entry to a more organized, digitized workflow. Patient FastTrack allows practices to modify the patient information forms with customizable questions and editable agreements, so practice owners can choose which information is the most important for them to have. Patient data is then sent to the practice’s Lighthouse 360 portal, and for select software, it can automatically be written into the practice management software.
Busy, Bogged-Down Schedules
Not only do traditional registration procedures slow down everyone’s workday—there is also more room for error. Minimize stress when you reopen by making misspellings and inaccurate data a thing of the past. Patient FastTrack lets the patient enter their own information and make corrections as needed, freeing up time for the front office to focus on other important tasks. Likewise, improved practice efficiency gives you the potential to see more patients throughout the day as you get back into the swing of things.
Discover more benefits of paperless registration in a post-COVID environment. Take a demo of Patient FastTrack and get a $100 Amazon gift card in return.