If you’re finally making the leap next year into the realm of the paperless, digital dental office, you want to check out the all-inclusive XLDent software, and what Dental Product Shopper evaluators had to say about using the system. If you are the least bit worried about the transition—whether it will go smoothly or be worth it in the end—this will address some of your questions.
One office manager wanted to be sure the software could keep up with dental-specific needs, keep current on changing rules and regulations, and that technical support was provided that kept everything running as smoothly as promised. She notes that XLDent “gave us all of that and has continued to do so.”
Another office manager was looking for a fully integrated chartless system, XLChart, that could be used by anyone anywhere within the practice. She noted that having instant access to all patient information—from charges to treatments—that could be entered right in the treatment room has eliminated missing information due to lack of communication or misplaced charts.
Based on a mobile user- and tablet-friendly workflow, XLDent’s software suite can be used to instantly sort, manipulate, and analyze data. In addition, patient information can be viewed on one customizable screen, and the Patient Toolbar allows users to flip through the patient’s history, medical alerts, prescription history, insurance eligibility, and claims.
Yet another office manager described how XLDent makes life so much easier for the clinicians as well as office staff. Adding notes, updating claim narratives, processing payments, and printing receipts can all be done from one screen. Plus, says another office manager, the tablet makes it easy to write on, circle images, or draw directly on an x-ray or clinical photo while talking to a patient.
Without exception, staff and practitioners noted that the system improved workflow and that getting questions answered or assistance from the XLDent support team is the best part of the package. The hands-on help every step of the way, even after the system is up and running smoothly, is another time and aggravation saver.
By automating key business processes with the XLDent system, your staff’s time and productivity is maximized, and so is the practice’s profitability.
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