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The Future of Dental Networking Is Hardware-as-a-Service


As a dentist, how do you keep up with the complex puzzle that is your digital dental practice? Every piece of hardware, every service and every software application must work together to support the important work dentists do. Because dentists aren’t typically information technology (IT) experts, network issues are common for many practices.

These concerns drove TechCentral, by Henry Schein One, to solve the unique challenge of helping dental practices achieve optimum IT success with a solution called “hardware-as-a-service.” This is a relatively new idea to the dental industry, although not particularly new among larger IT companies. Rather than incur the cost to purchase and support networking hardware, customers pay one monthly fee for a provider to maintain and monitor all of the hardware essential to their network infrastructure.

Because network hardware components typically need to be replaced every 3 to 5 years, it’s common for practices to use new equipment alongside old, which can cause problems. By outsourcing hardware ownership and maintenance to an IT provider, like TechCentral, dentists can eliminate common IT tasks from their responsibilities, such as replacing outdated hardware, updating software licenses, maintaining secure firewalls, or backing up data. Because TechCentral retains ownership of the hardware, they replace components automatically as they become defective or out-of-date, so busy dentists don’t have to stress about their IT.

An Affordable Solution

With OmniCore, the new TechCentral hardware-as-a-service offering, you now have an innovative proposition to simplify and streamline your IT. OmniCore is an all-in-one “dental office network in a box.” The network hardware and services are all supplied, maintained, monitored and cared for by TechCentral, for one monthly subscription cost.

With OmniCore, practices don’t have to worry anymore about which à la carte equipment and services they need, what to do when their network isn’t working, when to replace or update components, or how to budget for IT surprises. OmniCore is a set-and-forget solution that enables dentists to get back to focusing on the wonderful care they give their patients, while TechCentral keeps an eye on their network with remote monitoring, proactively resolving any issues that may arise.

OmniCore comes with high-quality, business-grade equipment, with the services and support that practices need for a comfortable IT experience. It’s optimized to work with other TechCentral and Henry Schein One solutions but can integrate with other third-party hardware as well as most practice management software solutions.

Because all OmniCore network components are managed and maintained by TechCentral, issues can be taken care of promptly by experienced IT professionals. Remote monitoring and repair allows our support team to help minimize expensive downtime for practices. In fact, over 90% of calls to TechCentral Support are resolved remotely.

Unfortunately, our technicians also hear from practices that built their own hodgepodge networks and then want us to replace the faulty parts they bought. Sadly, because that equipment belongs to the practice, they are stuck with the cost of replacement when it fails. OmniCore helps to eliminate that frustration. If an OmniCore subscriber has a problem with their dental network, the repair or replacement is already covered by the monthly fee, helping to eliminate nasty budget surprises.

When compared to the headaches of purchasing and replacing hardware and services à la carte, OmniCore can reduce your anxiety and your costs, with plans starting at just $500 a month.

Partnering With an Industry Leader

As a member of the Henry Schein family, TechCentral has the manufacturing partnerships and purchasing power to keep sufficient network equipment in stock for quick service and turnaround. Smaller IT organizations typically can't afford to take on so much financial responsibility —and they usually don’t have the resources to manage such a robust platform. This is just one of many reasons why it pays to partner with a national dental IT provider like TechCentral.

OmniCore, a fully managed and maintained network infrastructure service, is the dental network of the future. It allows dentists to partner with TechCentral, a trusted dental IT organization, in exciting new ways. TechCentral is driven to help ease dentists’ IT burden and support the valuable work they do with their businesses and patients. Find out more about OmniCore by visiting TechCentral today at or call 844.206.1228.

This article is paid for by TechCentral. Certain components of the products or services described above are provided by third parties. Henry Schein One and its affiliates are not responsible for, and expressly disclaim, all liability for damages of any kind arising out of the use of those third-party products or services.

About Donovan Gregg

Donovan is a technology enthusiast who has worked in the IT industry for over 15 years, 10 of which have been with Henry Schein TechCentral. He has an unquenchable thirst for knowledge in all things related to technology, from quantum computing to circuit engineering and flying FPV drones. Donovan has been an integral part in managing valuable relationships with various large software and hardware companies to vet out the most ideal IT solutions for the unique needs of the dental market.

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