Learn, Save, and Grow with Dental Whale
Dental Whale is a one-stop service provider that streamlines how practices approach supplies and labs, equipment and technology, repair, and continuing education
Scheduling, purchasing, hiring, billing, maintaining equipment, training employees, earning CE credits—these are just some of the business challenges and responsibilities faced by dental practice owners, who know there’s a whole lot more to running a practice than treating patients. And while dental schools teach the clinical skills to care for those patients, dentists are sometimes lacking in the skills needed to run a profitable business.
Sometimes, it’s best to rely on experts who can help practice owners and their staff conquer the daily grind. It's time to trust the experts at Dental Whale, a one-stop service provider for dental practices that simplifies the business of doing dentistry. How? By offering support in 4 key areas: supplies and labs, equipment and technology, repair, and continuing education.
“Dentistry is so much more fun when systems are in place!”
—Stephanie Stoddart, DMD
Rock Star Front Office Training
As the saying goes, “There is no ‘i’ in team,” and you can’t run a profitable dental practice without a competent team in place. While dentists and hygienists specialize in patient care, the other team members in the practice, such as office managers, juggle many responsibilities and often find themselves short on time and training. Why not leave it to the experts at Front Office Rocks, a web-based, on-demand dental office training program?
Offering complete team training focused on increasing practice efficiencies, Front Office Rocks offers training tracks for every position and access to an array of courses, modules, and resources for up to 20 team members. Whitnee Baldwin, office manager at Holman Family Dental Care in Chapel Hill, NC, recently told DPS about her experiences with Front Office Rocks.
"When I started in dentistry back in 2014, I came straight from customer service with no dental experience at all," shared Baldwin. "The dental office that hired me introduced me to Front Office Rocks and asked me to watch several training videos, explaining that I needed to excel in those areas before I could work with patients. I watched the videos for my first 30 days on the job, and by the time I finished, I was able to do everything at the front desk—from answering phones to collecting balances to verifying insurance. We now use Front Office Rocks to train our entire team, and it has done wonders for our staff members and our practice," shared Baldwin.
Thanks to Front Office Rocks, the team members of Holman Family Dental Care communicate more effectively with each other from front to back. "Now, team members who had no previous dental knowledge can function and communicate with patients just as well as the experienced team members," she said, adding that some employees even take refresher courses throughout the year.
"Investing in Front Office Rocks provides a huge return on investment for the practice and is worth every penny," Baldwin concluded.
Training to Grow Your Practice
While most have mastered the clinical techniques and treatments necessary for patient care, many dentists, as business owners, could benefit from some formal business and management training to help their practices thrive. Breakaway Seminars, led by the co-founder of Dental Whale, Dr. Scott Leune, is an intense, no-nonsense business training resource that’s loaded with top-notch seminars that give dentists the skills needed for financial success.
Stephanie Stoddart, DMD, who is the dental director for a general practice in Bloomfield, CT, attended a 2-day in person course with Breakaway Seminars and describes how the knowledge gained from the experience has impacted her practice for the better.
"After attending the Business Masters Seminar, I learned to be more intentional as the CEO of the practice—for example, setting aside daily time to work on the business and not just in the business," Dr. Stoddart shared. "As a dentist himself, Dr. Scott Leune understands the good, the bad, and the ugly of dentistry and has designed his seminars in a way that considers these realities. The course was filled with actionable tidbits that can be implemented right away back in the practice, and I have since developed various checklists to support the roles of the practice," she added. "I particularly loved that Dr. Leune empowered us to live the lives that we want, and his systems make it possible to attain that elusive work-life balance. Dentistry is so much more fun when systems are in place!"
Dr. Stoddart said she would recommend Breakaway Seminars to any dental professional and believes that the training is non-negotiable for new dentists, especially in our evolving dental landscape. "My only regret is that I did not find these courses sooner," she added.
