Have you ever had to break up with a manufacturer because it dropped the ball on customer servic
e? A dentist friend of mine had an experience like that recently and she literally described it as breaking up with the manufacturer…and her sales rep.
Air Techniques understands the importance of that relationship and they’ve dedicated resources to make sure that dentists and their practices receive the attention they deserve. They understand it so much that they’ve expanded their sales team in a really big way.
Across the United States and Canada, Air Techniques has your back with 30 sales managers and territory managers to make sure you get what you want when you want it, that your questions are answered promptly, and that any problems you encounter are resolved as soon as possible. Every one of the reps at Air Techniques has dental sales experience, so they’re attuned to the needs of dental professionals. They understand the importance of personal service to ensure individual practice needs are met. And you’ll hear from your rep about lunch and learn opportunities to teach practice teams about new products and product updates, as well as continuing education offerings either right in the practice or at dealer branches.
Of course, the key to great customer service is responsiveness. When you need your Air Techniques’ rep, he or she will be there for you, supporting you and the patients you serve.